How to view the Live Video and Playback for my NVR?

Q:How to view the Live Video and Playback for my Network Video Recorder?

A:NOTES: * Applies to devices using firmware version 2.0 and above.  If you are not using the latest firmware version please upgrade the firmware.* Please make sure you are using the latest version of Java.  If you are unsure on what version you are current running, please visit www.java.com/verify *

Plese select your browser:

Using IE
Step 1:  To view the LIVE VIDEO and PLAYBACK, please make sure to install the Microsoft Visual C++ 2005 SP1 Redistributable Package.  The file can be located on the included CD, at http://www.microsoft.com/en-us/download/details.aspx?id=5638, or by clicking on the “Download from Microsoft Web Site” on the Warning pop up message
Step 2:  Make sure to allow all add-ons to properly view the LIVE VIDEO and PLAYBACK.

Using Firefox   [Back to Top]

Step 1:  To view the LIVE VIEW and PLAYBACK, please make sure to download/install the latest version of Java.

Step 2:  Click the “Activate Java Platform SE 7 U.” link or click the block icon to the left of the address bar

Step 3:  Click to Allow Now or Allow and Remember

Step 4:  Run the Java application.

Step 5:  Allow the security warning popup.

Step 6:  You should now be able to see the LIVE VIEW or PLAYBACK

Using Chrome   [Back to Top]

Step 1:  To view the LIVE VIDEO and PLAYBACK, please make sure to download/install the latest version of Java.

Step 2:  Right click the viewing area, and Run this plug-in

Step 3:  Or click the icon on the far right hand corner of the address bar to Always allow plug-ins to on X.X.X.X

Step 4:  Run the Java application

Step 5:  Allow the security warning popup.

Step 6:  You should now be able to see the LIVE VIDEO or PLAYBACK

Using Safari   [Back to Top]

Step 1:  To view the LIVE VIDEO and PLAYBACK, please make sure to download/install the latest version of Java.

Click on the Java blocked for this website 

Step 2:  Trust to run this plug-in.

Step 3:  Run the Java application

Step 4:  If you get an error message on the bottom of the LIVE VIDEO, such as the picture below in the red box, continue on to Step 5 to 10.

Step 5:  Go into Safari’s Preferences…

Step 6:  Click on the Security button.  Make sure Internet plug-ins: is check marked, and click on Manage Website Settings…

Step 7:  In the Java plug-in section.  Under Currently Open Websites, you should see the IP address of the DNR.  On the drop menu, set to Run in Unsafe Mode.

      

Step 8:  Trust to run the website in unsafe mode

Step 9:  Allow the Java application

Step 10:  We should now be able to view the LIVE VIDEO or PLAYBACK